Configuring customer settings (default and maximum credit limits, and standard sales commission percentages) is vital for risk management, consistency, and fair compensation, enhancing the customer experience, streamlining processes, ensuring efficiency, complying with regulations, and providing flexibility as needed.
Accessing the settings screen
To set up the customer credit limit, press on the User icon at the top-right of the screen, and select System settings:
The settings screen will be presented - press on Customers:
Setting up and managing customer credit limit
Then new information will be presented, enter the details:
Default customer credit limit;
A default customer credit limit is the standard or predefined credit amount that a business sets for customers as a maximum allowable credit line. This limit serves as a baseline, indicating the highest amount of credit a customer can access without requiring additional authorization or approval. It helps manage and control credit usage for most customers.
Maximum customer credit limit;
The maximum customer credit limit represents the absolute highest credit amount a customer can access from a business within a specified period. This limit is often determined based on factors such as the customer's credit history, financial stability, and the nature of their relationship with the company. It is the upper boundary, ensuring that customers do not accumulate debt beyond a manageable threshold and may require additional approval or review to increase it;
Default sales representative percentage;
The default sales representative percentage is a predetermined commission or percentage of sales revenue that is automatically assigned to a sales representative when a sale is made. It serves as the standard or baseline commission rate applied to sales transactions, providing consistency and simplifying the compensation process for sales representatives;
