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How to Use the Reimbursements Page

The Reimbursements page is where you review, approve, and track all driver reimbursement requests. This central hub lets you manage reimbursements from submission through payment, search for specific requests, and filter by status or time period.

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Written by Peter
Updated over 2 months ago

Accessing the Reimbursements Page

To reach the Reimbursements page:

  1. Click on Payroll in the left sidebar navigation

  2. Select Reimbursements from the submenu

You'll see the Reimbursement requests page with all pending, approved, denied, and paid reimbursements.

Understanding the Reimbursements List

What's Displayed

The reimbursements list shows comprehensive information about each request:

Driver Information:

  • Driver name with their avatar/initials

  • Driver code

Details:

  • Type of reimbursement (Deposit, Motel, Postal, Lumper, Repairs, etc.)

  • Date of the request (shown as MM/DD/YYYY)

  • List can be sorted by this column

Order Reference:

  • Associated order number (e.g., "Order #853")

Status:

  • Current approval status displayed as a badge

  • Options include: Pending, Approved, Denied, Paid

Amount:

  • Current approved/paid amount (shows $0.00 if not yet approved)

  • Requested amount shown below (e.g., "Requested: $22.00")

Using the Search Function

Search for Drivers

The search box at the top left allows you to quickly find reimbursements for a specific driver:

  1. Click in the "Search for driver" field

  2. Type the driver's name or ID number

  3. Results filter automatically as you type

Search Tips:

  • You can search by driver name or driver ID

  • Search works across all tabs (pending, approved, denied, paid)

  • Clear the search box to see all reimbursements again

Filtering by Submission Period

Using the Date Filter

The Submission period filter lets you narrow down reimbursements by when they were submitted:

  1. Click the calendar icon next to "Submission period"

  2. Select your date range:

- Choose a start date - Choose an end date

The list automatically updates to show only reimbursements submitted in that timeframe

Use cases:

  • Review all reimbursements from a specific pay period

  • Find reimbursements submitted during a particular week or month

  • Audit historical reimbursement activity

Working with Status Tabs

Understanding Each Tab

The Reimbursements page has four tabs to organize requests by their current stage:

Review pending:

  • Shows all reimbursement requests awaiting your approval

  • These require action from you

  • Default view when you open the page

Approved:

  • Lists reimbursements you've approved

  • These are ready for payment processing

  • Shows the approved amounts

Denied:

  • Contains reimbursements you've declined

  • Historical record of rejected requests

  • Shows denial reasons if provided

Paid:

  • Displays reimbursements that have been paid out

  • Final status for completed reimbursements

  • Shows actual paid amounts

Adding New Reimbursements

If you need to create a reimbursement on behalf of a driver:

  • Click the + Add reimbursement button (top right corner)

  • Fill in the required information:

- Select the driver - Choose reimbursement type - Enter amount - Specify related order - Add any notes

  • Submit the request

The new request will appear in the Review pending tab or Accepted tab, if you have enabled update reimbursements permission

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