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Managing Deductibles

How to create and manage deductibles

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Written by Peter
Updated over 2 months ago

Overview

Driver deductibles allow you to track and collect specific charges from drivers over time, such as auto advances, equipment costs, insurance deductibles, or other agreed-upon amounts. The system automatically deducts the specified amount from each payroll settlement until the balance is fully collected.


Understanding Deductibles

What Are Deductibles?

Deductibles are recurring charges that you deduct from a driver's settlements over time to recover specific costs. Common examples include:

  • Auto advances

  • Health insurance

  • Insurance deductibles

  • Misc

  • Permits

Additionally for Contract drivers nd Owners:

  • Plates

  • License

How Deductibles Work

When you create a deductible:

  1. You set the total amount to be collected (e.g., $1,200.00)

  2. You choose the collection frequency (weekly or monthly)

  3. You specify the amount per period (e.g., $322.00 per week)

  4. The system automatically deducts from each settlement

  5. The balance decreases until fully paid off

  6. The deductible shows as "settled" when the balance reaches $0.00

Key Point: Deductibles reduce the driver's net pay each settlement period by the specified amount. Drivers can see their deductible balances in their settlement statements.


Adding a New Deductible

Step-by-Step Instructions

To create a new deductible:

  1. Navigate to the driver's or owner's profile page, Financials tab

  2. Locate the Deductibles section

  3. Click the "Add" button in the top-right corner

  4. Complete the deductible form (see details below)

  5. Click "Save" to activate the deductible

Deductible Form Fields

Active Status

  • Toggle ON (blue): Deductible is active and will be charged each period

  • Toggle OFF (gray): Deductible is disabled and won't charge the driver

💡 Tip: Disable a deductible temporarily if you need to pause collection without deleting the record. You can reactivate it later.

Details Section

Unit (required, for owners only)

  • Dropdown to select Owner's truck

Deductible Type (required)

  • Select from dropdown menu

  • The type helps categorize and report on different deductible categories

  • Choose the option that best describes the charge

Total Amount (required)

  • Enter the complete amount to be collected over time

  • Example: $1,200.00 for an auto advance

  • This is the grand total, not the per-period amount

Balance Left (optional)

  • Enter an amount if collection has already started

  • Enter same amount as total for new deductibles (system uses total amount)

  • Use this field when migrating existing deductibles into the system

Collection Method Section

Collection Mode

  • Fixed rate (most common): Deduct the same amount each period

Charge Frequency (required)

  • Weekly: Deducts each weekly settlement

  • Monthly: Deducts once per month

  • Select the frequency that matches your driver's settlement schedule

Weekly Charge (or per-period charge)

  • Enter the amount to deduct each period

  • Example: $322.00 per week

  • The system calculates how many periods needed based on total amount

Calculation Example:

  • Total amount: $1,200.00

  • Weekly charge: $322.00

  • Number of weeks: Approximately 4 weeks (3.73 weeks exactly)

  • Final week will be adjusted to collect remaining balance


Managing Existing Deductibles

Viewing Deductible Information

The Deductibles list displays all deductibles for a driver with these columns:

  • Type: Category of the deductible (Auto advance, Equipment, etc.)

  • Reference: Optional reference number or note

  • Status: Shows if Active (blue dot) with collection frequency

  • Per period: Amount deducted each settlement period

  • Balance left: Remaining amount to be collected

  • Settled: Total amount already collected

Editing a Deductible

To modify an existing deductible:

  1. Click the three-dot menu (⋮) on the right side of the deductible row

  2. Select "Edit" from the dropdown

  3. Update the necessary fields

  4. Click "Save" to apply changes

⚠️ Important: Editing the per-period amount or total amount will affect future deductions. Already-collected amounts (shown in "Settled") are not reversed.

Disabling a Deductible

To temporarily stop collection:

  1. Edit the deductible

  2. Toggle the Active switch to OFF (gray)

  3. Save the changes

The deductible remains in the system with its current balance but won't be deducted from settlements. You can reactivate it anytime by toggling Active back ON.

When Deductibles Complete Automatically

The system automatically stops deducting when:

  • The balance left reaches $0.00

  • The final partial payment is collected (if balance is less than per-period amount)

The status will show as settled, and the deductible stops appearing on settlement statements.


Examples and Use Cases

Example 1: Auto Advance Deductible

Context: You've provided a driver with a $1,200.00 advance for truck expenses, to be repaid over 4 weeks. Setup:

  1. Click "Add" in Deductibles section

  2. Select deductible type: Auto advance

  3. Enter total amount: $1,200.00

  4. Set balance left: $1,200.00 (new deductible)

  5. Add reference: "Advance 2025-10-11"

  6. Collection mode: Fixed rate

  7. Charge frequency: Weekly

  8. Weekly charge: $300.00 (will take exactly 4 weeks)

  9. Ensure Active toggle is ON

  10. Click Save

Result: The driver will see a $300.00 deduction on each of their next 4 weekly settlements. After 4 weeks, the deductible completes and stops automatically.


Example 2: Partial Balance from Previous System

Context: A driver owes $850.00 on an equipment charge. They've already paid $150.00 outside the system, so the remaining balance is $700.00. Setup:

  1. Click "Add" in Deductibles section

  2. Select deductible type: Equipment

  3. Enter total amount: $850.00

  4. Enter balance left: $700.00 (amount still owed)

  5. Add reference: "Tablet device"

  6. Collection mode: Fixed rate

  7. Charge frequency: Bi-weekly

  8. Bi-weekly charge: $175.00 (will take 4 bi-weekly periods)

  9. Ensure Active toggle is ON

  10. Click Save

Result: The system shows $150.00 already settled. The driver will have $175.00 deducted every two weeks for the next 8 weeks until the $700.00 balance is collected.

💡 Tip: When migrating existing deductibles, always enter both the original total amount and the current balance left so your records remain accurate.


Example 3: Temporarily Pausing Collection

Context: A driver is experiencing temporary financial hardship. You agree to pause their $500.00 uniform deductible for one month. Steps:

  1. Locate the deductible in the list

  2. Click the three-dot menu (⋮)

  3. Select "Edit"

  4. Toggle Active to OFF (gray)

  5. Click Save

  6. (After one month) Edit again and toggle Active back ON

Result: The deductible remains visible with its current balance, but no charges are deducted during the pause period. When reactivated, collection resumes from the remaining balance.


Troubleshooting

Common Issue: Deductible Not Appearing on Settlement

Symptoms: Created a deductible but it didn't deduct from the latest settlement Possible Causes:

  • Active toggle is OFF (disabled)

  • Settlement period doesn't match charge frequency

  • Deductible was created after the settlement was processed

Solution:

  1. Verify the Active toggle is ON (blue)

  2. Check that the charge frequency matches the driver's settlement schedule

  3. If the settlement already ran, the deduction will appear in the next period

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