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How to add a new order

Order creation process

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Written by Peter
Updated over a year ago

In logistics, the order creation process is vital. Ensuring complete and accurate information during order creation helps avoid delays and errors, ultimately contributing to a more streamlined and reliable supply chain.

Accessing the Orders board

  • The orders can be added and found by clicking Orders on the left side of the menu:

  • If manual order needs to be added click on Orders;

  • Further information on how to manage EDI orders can be found here.

There are four easy steps on how to add a new order:

  • Selecting customer, company and planner

  • Planning the route

  • Entering order information

  • Entering financial information

New orders can be created by clicking on blue Add Order button on the right side of the screen. After clicking on it, a new order can be created.

Selecting customer, company and planner

  • Customer information needs to be filled: there will be a drop down list of the most recent customers to choose from;

    • If the specific customer is not shown, type a few letters and it will appear there;

    • If a new Customer needs to be added please press on the plus icon on the right side of the bar. Instructions on how to create a new customer can be found here;

  • Select Company - there is a drop down list - this field is especially helpful for Trucking companies that have more than one company;

  • Please select Freight - there are a few options to choose from:

    • Full Truck Load;

    • Less Than Load;

    • Partial;

  • Select who is booking the order;

  • When all of the information is filled out press Next.

Planning the route

  • Press on the Assign Assets button, then select driver and truck pair, or truck which will be needed to complete this order. Click Assign and press Save.

  • Stops needs to be added and the route should be created. Detailed instructions and tips on how to create a Stop can be found here;

  • The order can only be created after at least two stops are made - pick up and/or delivery stop;

  • When all of the information is filled out press Next.

Entering order information

  • Rate Confirmation can be added - after clicking on the button a file can be selected;

  • Order information needs to be added

    • Choose Trailer Type:

      • Van

      • Reefer

      • Flatbed

    • Choose Trailer Length:

      • 20’

      • 45’

      • 48’

      • 53’

    • Choose a specialty:

      • Not applicable

      • Hazmat

      • Tanker Endorsed

      • Team

      • TWIC

  • Additional information can be added: quantity of Pallets, Pieces, and Weight;

  • Commodity and Division can be selected from the drop down list;

  • When all of the windows are filled, press Next.

Entering financial information

  • Check if the Billing information is correct;

  • The billing address can be added and changed if needed. Simply click on a plus icon and add new billing address information;

    • Further information on how to add new billing address information can be found here.

  • Purchase Order Number and Bill of Landing Number need to be entered;

  • Miles will be calculated automatically between pickup and delivery locations - if needed mileage can be corrected.

  • Revenue Type can be selected from the list, there are two options:

    • Flat rate

    • Baseline + Fuel Surcharge:

      • There are multiple options when choosing Baseline:

        • Flat Baseline

        • Baseline per mile

        • Baseline per Tier Weight

      • There are also options when choosing Fuel Surcharge Type, it can be:

        • Flat

        • Per Mile

        • Percentage

  • The details of revenue type can be entered and chosen in the following windows:

  • In addition to that, Accesorials can be added:

  • Press on the blue plus icon and add Accessorial

    • Choose Accessorial Type:

      • Additional Stops

      • Detention

      • Lumper

      • On Time Pickup

      • On Time Delivery

      • Scales

      • Out of Route

      • Layover

      • Truck Ordered Not Used

      • Unloading Charges

      • Driver Assist

    • Select Quantity

    • Enter price per Quantity

  • After the financial information is entered press Finish.

  • New order will be created and shown in the Orders page. How to find and manage orders can be found here.

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