Overview
Creating an order in 10 Speed is the first step to managing a load from pickup to delivery. You fill out a single form with all order details and save it when ready.
Quick Answer: Go to Orders in the left menu, click Add Order, fill in the sections on the left sidebar, and click Save.
Last Updated: March 2026
This article covers: Manually creating a new order from start to finish. Not covered here:
EDI orders — see How to manage EDI orders
Managing an order after creation — see How to view and manage order details
Before you start
Make sure the following are ready before creating an order:
The customer already exists in the system (or you're ready to add one)
You have at least two stop locations — a pickup and a delivery
You know the revenue type (line haul rate, fuel surcharge, or both)
How to create an order
Click Orders in the left navigation menu, then click the blue Add Order button. A single form opens with sections listed in the left sidebar. Work through each section, then click Save in the bottom right when done.
Rate confirmation
Attach a rate confirmation document if you have one. Click Select file to upload or drag and drop the file directly onto the upload area.
Customer details
Select the customer from the dropdown. Start typing a few letters if they don't appear in the list.
💡 Need to add a new customer? See How to create a new customer.
Confirm or select the billing details.
Optionally assign a CSR (Customer Service Representative) responsible for this order.
Route
Click Assign assets to attach a driver and truck to the order.
Click + Add stop to build the route. You need at least one pickup and one delivery stop — the form won't let you save without them.
See How to add a stop for detailed instructions.
Delivery details
Fill in the shipment specifics:
Purchase order number and Bill of lading number
Miles — calculated automatically from your stops; adjust manually if needed
Commodity — defaults to Freight all kinds; change if needed
Trailer type (Van, Reefer, Flatbed) and trailer length (20', 45', 48', 53')
Min / Max cargo temperature — required for temperature-controlled loads (Reefer)
Specialty (optional): Hazmat, Tanker Endorsed, Team, TWIC, or Not Applicable
Weight, Pallets, Pieces — all optional
Assignees
Select the company responsible for delivery. Assign a division and the person booked by if applicable.
Revenue
Select the revenue type:
Line haul + Fuel surcharge — a base line haul rate plus a fuel adjustment
Other options may be available depending on your company setup
For Line haul: choose the type (e.g. Flat) and enter the rate.
For Fuel surcharge: choose the type (e.g. Flat) and enter the rate.
The total updates automatically as you enter rates.
Accessorials
Add any extra charges (e.g. Detention, Lumper, Driver Assist) by clicking + Add accessorial. For each one, select the type and enter the charge amount.
💡 Example: Detention of 2 hours at 50.00/hr=$100.00 total.
When to Contact Support
Reach out to our team if:
A customer or billing address can't be added through the form
Mileage calculates incorrectly and the manual correction doesn't resolve it
You encounter an error when saving the order