Skip to main content

Where Can I See Truck Locations?

How driver and truck location is found in the TMS

P
Written by Peter
Updated over 2 months ago

Overview

Truck location tracking helps you monitor your fleet in real-time, ensuring timely deliveries and enabling proactive dispatch decisions. The TMS provides multiple ways to view truck locations depending on your workflow needs.

Quick Answer: You can view truck locations in three places: the Assets > Trucks page for detailed truck profiles, the Plan & Dispatch > Dispatch board for driver-focused views, and the Plan & Dispatch > Available Units list for fleet-wide availability.


Finding Truck Location in the Assets Page

The Assets page provides the most detailed view of individual truck locations, including GPS tracking history and manual location updates.

How to Access

Step 1: Navigate to Trucks

  1. Click Assets in the main navigation menu

  2. Select Trucks from the submenu

  3. You'll see a list of all trucks in your fleet

Step 2: Select a Truck

  1. Find the truck you want to view

  2. Click on the truck row to lead to truck profile

  3. The truck profile displays multiple information cards

Step 3: View Location Information

  1. The location card displays:

  • Current location (city and state)

  • Interactive map showing GPS coordinates

  • Last location update timestamp

  • Update source (either "by GPS" for automatic updates or "updated manually")

What the Location Shows

The location information indicates where the truck was last seen or reported:

  • GPS-enabled trucks: Location updates automatically from the truck's GPS device (typically via Samsara integration)

  • Non-GPS trucks: Location must be updated manually by dispatchers

  • Timestamp: Shows when the location was last updated to help you assess data freshness

πŸ’‘ Tip: If a truck has a GPS device connected (Samsara integration), you cannot manually edit the location - it updates automatically from the GPS feed.


Finding Truck Location in the Dispatch Board

The Dispatch board provides quick access to truck locations while you're actively managing driver assignments and loads.

How to Access

Step 1: Navigate to Dispatch

  1. Click Planning in the main navigation menu

  2. Select Dispatch from the submenu

  3. You'll see a list of drivers

Step 2: Select a Driver

  1. Find the driver whose truck location you want to view

  2. Click on the driver's row to open their detail view

  3. The driver detail screen shows multiple tabs and action buttons

Step 3: View Truck Location

  1. See Last GPS location

Additional Truck Information in Dispatch

While viewing a driver in the dispatch board, you can also:

  • Click the truck icon button to open the full truck profile (same as viewing from Assets)

  • View driver information alongside truck details

  • See active jobs and upcoming assignments


Viewing Available Units for Fleet-Wide Tracking

The Available Units screen provides a comprehensive list of all trucks that are available or will be available soon, including their current locations.

How to Access

Step 1: Navigate to Available Units

  1. Click Planning -> Planning in the main navigation menu

  2. Scroll to Available Units list

The Location column in Available Units shows:

  • City and state of the truck's last known position

  • Last update indicator showing how recently the location was updated (e.g., "5 min ago", "2 hours ago")

  • "N/A" if location data is unavailable

πŸ’‘ Tip: The location timestamp helps you identify which trucks have fresh GPS data versus stale location information. This is crucial when planning time-sensitive pickups.


Understanding GPS Location Updates

How GPS Location Works

For trucks with GPS devices (Samsara integration):

  • Location updates automatically from the GPS device

  • Updates typically occur every 10 minutes while the truck is moving

  • Location cannot be manually edited for GPS-enabled trucks

  • Shows "by GPS" in the timestamp to indicate automatic updates

Manual Location Updates

For trucks without GPS devices:

  • Location must be updated manually by dispatchers

  • Go to Assets > Trucks (or open truck profile from dispatch board), select the truck, and click edit on the "Last known location" card

  • Shows "updated manually" in the timestamp

  • Useful for tracking trucks that don't have GPS hardware installed yet

Troubleshooting Location Issues

Problem: Location shows "unavailable" or "N/A"

  • Cause: Truck has no GPS device, or GPS hasn't reported yet

  • Solution: For GPS trucks, check GPS device connectivity; for non-GPS trucks, manually update the location

Problem: Location timestamp is old (hours or days old)

  • Cause: GPS device may be offline, or truck may be parked without power

  • Solution: Contact the driver to verify their current location, check GPS device status, or manually update if needed

Problem: Location is inaccurate

  • Cause: GPS signal issues, device calibration problems

  • Solution: For GPS trucks, the system will automatically correct on next update; for manual updates, enter the correct location

Did this answer your question?